Digi-Care Support Center
Comprehensive support services to ensure your success throughout your learning journey
< 2 hours
Average Response Time
98%
Student Satisfaction
99.5%
Support Tickets Resolved
50+
Active Mentors
Our Support Services
Comprehensive support ecosystem designed to help you succeed at every step
24/7 Technical Support
Round-the-clock assistance for all technical issues and platform navigation
Live chat support
Phone support
Email tickets
Remote assistance
24/7
Academic Mentorship
One-on-one guidance from experienced instructors and industry professionals
Personal mentor assignment
Weekly check-ins
Career guidance
Project reviews
Mon-Fri 8AM-6PM
Learning Resources
Comprehensive library of additional materials and practice exercises
Video tutorials
Practice projects
E-books
Code repositories
Always available
Virtual Study Groups
Connect with fellow students for collaborative learning and peer support
Weekly study sessions
Project collaboration
Peer reviews
Discussion forums
Scheduled sessions
Career Services
Job placement assistance and career development support
Resume building
Interview prep
Job matching
Industry connections
By appointment
Alumni Network
Access to our global community of successful graduates
Networking events
Mentorship programs
Job referrals
Success stories
Ongoing
Quick Support Options
Choose the support method that works best for you
Live Chat
Instant messaging support
Phone Support
Direct phone assistance
Email Support
Detailed email assistance
Book Session
Schedule one-on-one meeting
Student Resources
Access helpful resources and tools to enhance your learning experience
Course Materials
Download lecture notes, assignments, and resources
- Lecture slides
- Assignment templates
- Reading materials
- Software tools
Video Library
Access recorded sessions and tutorial videos
- Recorded lectures
- Tutorial videos
- Project walkthroughs
- Guest speaker sessions
Student Portal
Your central hub for all course activities
- Grade tracking
- Assignment submission
- Schedule viewing
- Progress monitoring
Frequently Asked Questions
Find quick answers to common questions about our support services
Can't find what you're looking for?
Submit a Support Request
Need personalized assistance? Fill out the form below and we'll get back to you quickly
Support Request Form
Provide details about your issue and we'll assist you promptly
Expected Response Times
- • Urgent: Within 1 hour
- • High: Within 4 hours
- • Medium: Within 24 hours
- • Low: Within 48 hours
You will receive a confirmation email with your ticket number for tracking purposes.